**JOB TITLE: RECEPTIONIST** **DEPARTMENT:** FRONT OFFICE **EMPLOYMENT TYPE:** CLT (Brazilian permanent employment contract) **SHIFT:** 2:00 PM to 11:34 PM; **WORK LOCATION:** Dona Francisca Farm Hotel We are seeking an organized, proactive professional with strong communication, customer service, and quality-focused skills. This is a Receptionist position responsible for guest service, check-in and check-out procedures, supporting accommodation operations, and ensuring a positive experience for all guests. **MAIN RESPONSIBILITIES** * Greet guests, visitors, and suppliers courteously; * Perform check-in and check-out procedures, entering information into the hotel’s system; * Provide information regarding hotel services, rates, and packages; * Answer phone calls, emails, and guest requests; * Manage reservations and monitor room availability; * Support team members and other departments; * Ensure compliance with internal standards and customer service policies. **REQUIREMENTS** * Education: Completed high school; * Experience: Prior experience in hotel front office or customer service preferred; * Residence: São Bento do Sul, Campo Alegre, Joinville, or willingness to reside on-site; * Desired skills: Organization, attention to detail, proactivity, strong communication, and ease in customer interaction; **BENEFITS** * Monthly performance bonus; * Chartered transportation or transportation allowance; * Complimentary meals; * Commercial partnership agreements; * Life insurance; * Work schedule: 5 days on / 2 days off. **HOW TO APPLY** Interested candidates should submit their resume via: WhatsApp: +55 47 98847 7663 Email: selecao@donafranciscafazenda.com.br Job type: Full-time, CLT (Brazilian permanent employment contract) Salary: Starting from BRL 2,122.00 per month