**About the position:** **TEMPORARY VACATION COVERAGE:** IT TECHNICIAN II. **° Working hours:** From 07:30 to 11:30 and from 13:30 to 17:30, Monday to Friday (may be changed at the company's or client's discretion). **° Work location address:** Centro, São Bento do Sul /SC. **° Employment type:** CLT, 100% in-person. **° Period:** 12/01/2025 to 01/02/2026. **° What We Are Looking For:** **Education:** Completed Technical Degree or Higher Education in IT (completed or currently enrolled); **Computer skills:** Office Suite (Word, Excel and PowerPoint); **Language:** Technical English; **Experience:** 2 years. ° Essential job responsibilities (responsibilities/tasks): **Equipment/hardware support and maintenance:** Install or remove equipment; Install or remove equipment components; Configure equipment; Assemble or disassemble equipment; Move equipment; Perform basic preventive or corrective maintenance on equipment; Contact technical support for warranty-covered equipment repair; Identify parts required for computer repair without warranty; Replace defective computer components or peripherals; Maintain hardware and software inventory; Replace defective parts; Register equipment assets; Identify and resolve hardware issues; Install backup equipment when immediate resolution is not possible; Operating system support; Install or reinstall operating system; Install operating system updates and patches; Install device drivers; Install digital certificates; Apply standardized images of operating systems, applications and configurations; Configure operating system; Configure computer network settings; Configure computer printing; Configure user profile; Configure folder sharing; Map shared folders or printers on the network; Format file systems; Optimize operating system performance; Solve language-related issues; Solve operating system-related problems; Solve driver-related issues; Solve video-related issues; Solve disk-related issues; Solve input and output device-related issues; Solve advanced power management configuration issues. **Application and software support:** Install or reinstall applications and software; Install application and software updates and patches; Remove applications and software; Configure applications and software; **NOTE:** These are some of the activities to be performed; consult the responsible recruiter for additional details. ° Specific knowledge, certificates and certifications required: Hardware maintenance and software configuration. **° Personal characteristics essential for the role:** Maturity level, vision, leadership, interest, information confidentiality, concentration, agility, good communication and professionalism. **° What We Offer:** Salary BRL 2.950,00 Food allowance of BRL 28.00 per working day; Transportation voucher per working day (6% deduction); SESC membership; Life insurance; Health plan; Dental plan. **Minimum Education Level:** Higher Education Availability to travel