Technical Support - Glória

Description

Job Summary: The professional will provide technical support to customers and internal teams, conduct training sessions, develop technical procedures, and contribute to continuous improvement. Key Highlights: 1. Technical support to customers and internal teams 2. Continuous improvement and reduction of rework 3. IT infrastructure administration and information security **TECHNICAL SUPPORT** Prior experience in this field is required. **Location:** Glória – Joinville/SC **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM (1 hour and 30 minutes for lunch) **Salary:** To be negotiated – please submit your salary expectation. **Benefits:** * Meal allowance of R$ 400.00 * Expense allowance of R$ 100.00 or transportation voucher * Monthly food basket * Tuition assistance **Responsibilities:** * Provide technical support to customers and internal teams * Conduct training sessions and develop technical procedures * Validate installations, audits, and project deliveries * Drive continuous improvement and reduce rework * Approve equipment and new technologies * Provide IT support (hardware, software, networks, and systems) * Administer IT infrastructure, access controls, backups, and information security * Configure equipment and manage IT assets **Requirements:** * Must reside in Joinville * Bachelor's degree in IT or related fields (currently pursuing or completed) * Relevant work experience Minimum Education Level: Bachelor's Degree