**Who are we?** Since 2010, Connect Telecom has been connecting people and businesses, transforming the way they communicate and conduct business. We are more than a telecommunications company; we are visionaries who believe in the power of human and technological connection. Our mission is to connect people and deliver exceptional experiences. We are constantly seeking passionate and innovative talents to join our team of GIANTS. We are looking for a Network Technician to join our team and contribute your expertise in network maintenance and operations. We want someone who not only resolves technical issues but also helps improve our services. **What will be your challenges?** * Perform **complete residential installation for radio and fiber-optic networks**. * Conduct **basic check-in on battery banks** (24V and 48V). * Support **simple corrective actions on radio networks** (e.g., cable and connector replacement). * Resolve **basic connectivity issues** for customers (slow speed, no connection, intermittent outages). * Assist with **standard-mode router configuration** (ONT, Wi-Fi, basic repeater). * Execute **post-service procedures** (site organization and cleaning). * Complete **daily time registration** (clock-in, breaks, clock-out). * Use company applications to **open, detail, and close service orders**. * Comply with company-established **safety and operational protocols**. * Preserve **materials and equipment** provided by the company. * Attend mandatory **training sessions** under the company’s training program. **What are we looking for?** * Basic knowledge in telecommunications or related fields; * Knowledge of communication networks, networking equipment, and protocols; * Ability to efficiently diagnose and resolve problems; * Analytical skills and capacity to work independently; * Commitment to quality and service excellence; * Effective communication. **What do we require from you?** * Driver’s license AB; * Completed high school education; * Clear and effective communication; * Organized and detail-oriented; * Flexibility regarding working hours; * Willingness to travel; * Geographic knowledge; * Flexibility regarding working hours. **What do we offer?** * Health insurance plan (União Médica) + co-payment; * Birthday day off; * 50% reimbursement of your internet bill, helping you stay always connected; * Meal allowance; * Career development plan; * Training program. Grow with us! Join our team of giants!