**Description:** **Mandatory Requirements:** Completed High School (with presentation of School Transcript) Intermediate knowledge of Office Suite (Word, Excel, PowerPoint and Outlook) Good writing and clear verbal communication Ability to handle multiple tasks and deadlines **Desirable Requirements:** Previous experience in administrative routines or customer service Basic understanding of data analysis or reporting **Job Responsibilities:** Perform updates and controls in spreadsheets and internal systems Provide support to the team (Vivo / Suppliers) in operational and customer service activities Assist in communication between departments and in monitoring indicators Monitor and manage customer service activities, forwarding the execution of processes related to installation, defects and provisioning. 250918020224758664