Customer Service Agent

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m. **Level:** Operational **Employment Type:** Perma
- Support members
- Prepare commercial proposals
- Assist with electronic access

Responsible for contributing to the effectiveness of goods receipt and storage operations, monitoring and prioritizing activities in coordination with leadership. Responsibilities: * Contribute to operational effectiveness by monitoring and prioritizing activities; * Ensure proper organization and distribution of goods; * Identify, record, and forward incidents; * Issue departmental documentation; * Contribute to resolving customer issues; * Maintain electronic systems with up-to-date information; * Disseminate work instructions related to one's department to promote best practices for the company; * Perform activities in a manner that supports quality objectives and ensures the effectiveness of departmental processes; * Support leadership whenever necessary regarding people and task management within the department; * Propose analyses and improvements for the department; * Provide objective and reliable information; * Maintain workplace cleanliness and organization; * Adhere to the Code of Ethics and Conduct, and operate strictly within the most rigorous Compliance boundaries, in accordance with all applicable laws, regulatory standards, and internal policies; * Commitment to meeting requirements of relevant quality and environmental certifications, such as ISO 9001, ISO 14001, and SASSMAQ. Compensation: R$1\.720,90 \- R$2\.307,43 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site

João Silva
Indeed · HR