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Front Desk Agent (pvf)

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Milton Buarque Vanderlei, 1427, Mal. Deodoro - AL, 57160-000, Brazil
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Description

Job Summary: A hotel front desk professional responsible for guest check-in/check-out, guest registration, guest direction, key control, and providing guidance and reservation services. Key Highlights: 1. Direct involvement in front desk operations and guest service. 2. Management of check-in, check-out, and reservation processes. 3. Opportunity to apply Spanish language skills. **Description:** High school diploma or equivalent; Understanding of hotel front desk procedures; Proficiency in computer applications and hotel management systems; Spanish language proficiency is considered a plus. Perform guest check\-in, room changes, walk\-in registrations, and check\-out. Register guests in the system using FNRH. Direct guests to their assigned UHs according to their reservations. Record key issuance and return transactions for UHs. Monitor guest entry and exit, and identify visitors. Receive and assist guests, providing information about hotel services, amenities, and other points of interest. Make reservations for guests, either in person, by phone, or via e\-mail. 2512120202501916335

Source:  indeed View original post
João Silva
Indeed · HR

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