Browse
···
Log in / Register
Job Summary: Customer service professional for a hotel, responsible for check-ins/outs, reservations, payments, and guest support in Portuguese and Spanish. Key Highlights: 1. Guest service and reservation management. 2. Payment and financial transaction control. 3. Proficiency in Spanish and computer skills. **Description:** Completed high school education; Customer service techniques; Computer skills; Knowledge of payments and financial transactions; Spanish language proficiency. Provide in-person or telephone guest service, record guest requests, and forward them to the relevant departments. Provide information about the local area, tourist attractions, restaurants, and other points of interest for guests. Perform guest check-in, room changes, walk-in registrations, and check-out. Monitor and control access to hotel premises by guests and visitors. Receive payments and enter them into the system. Make reservations for guests, either in person, by telephone, or via email. Verify and reconcile transactions (check-ins/check-outs, payments, etc.). 2511270202401761512
