Transportation Assistant

Description

Job Summary: Responsible for monitoring outbound, held, or returned orders; formatting reports; charting KPIs; and updating cargo management systems. Key Highlights: 1. Monitoring of all shipments (outbound, reverse, and held shipments) 2. Systematic data updates (TMS) 3. Ensuring shipment traceability and service delivery **Job Description** --------------------- **This position is also inclusive for persons with disabilities (PCDs).** Responsible for monitoring all outbound, dispatched, held at any stage, returned, or incident-related orders, as well as the return process of Proof of Delivery (POD) documents; formatting, sending, and receiving reports related to such monitoring activities; charting KPIs; and updating cargo management systems. **Requirements and Responsibilities** ---------------------------------- **What are the requirements?** * Completed High School education * Experience in the operational process of vehicle fleet supply and collection. **Your main responsibilities will include:** * Assisting in monitoring all shipments (outbound, reverse, and held); * Generating pre-invoice reports and monitoring scheduling; * Updating data systematically (TMS); * Integrating information across departments to provide visibility into potential bottlenecks and issues; * Ensuring shipment traceability and implementing appropriate measures to guarantee proper service delivery; * Assisting in incident and/or cargo claim processes; * Supporting internal and carrier-related POD return and tracking processes; * Supporting maintenance and operation of the Transport Framework and PTQ (Path to Quality), assisting operations in complying with these programs’ processes; * Supporting carrier qualification processes within the Transportation Department; * Maintaining up-to-date carrier registration documentation; * Reporting on freight rate table validity and generating reports to track pending items and registration timelines. **Benefits – What You’ll Find Here:** ------------------------------------------ * Medical Assistance (On-site clinic, no monthly fee, extendable to dependents); * Dental Assistance (Employee plan fully covered by DHL, nationwide coverage); * Meal Benefit (Meal voucher or company cafeteria, depending on location); * Transportation Benefit (Transportation voucher or shuttle service, depending on location); * Annual PPR (target of 70% of monthly base salary); * Life Insurance; * Gympass (Nationwide network of partner gyms); * Discount Club (Promotional discounts across multiple categories). **About DHL** --------------- **Connecting people, improving lives.** Become a DHL professional and experience the essentials of daily life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This won’t just be another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value our employees’ diversity as a true strength—and this strength can only be harnessed if everyone feels they can truly be themselves every day, regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That’s what we mean by inclusion. **Diversity is our strength.** **Being DHL means maximizing your capabilities.**