Front Desk Assistant (PVF)

Description

Job Summary: Guest service, check-in/check-out processing, administrative support, and provision of tourist information. Key Highlights: 1. Direct guest service and support 2. Assistance with front desk administrative tasks 3. Interaction with guests to provide local information and booking assistance **Description:** High school diploma required (a degree in Hospitality or Tourism is considered a plus); Basic customer service knowledge; Proficiency in Microsoft Office Suite; Knowledge of English and/or Spanish is considered a plus. Provide guest service in person or by phone, delivering information about hotel services and amenities. Process check\-in, room changes, and check\-out. Handle guest telephone and in-person requests, directing them to the appropriate department. Assist with front desk administrative tasks. Receive payments and enter them into the system. Provide information about the local area, tourist attractions, restaurants, and other points of interest to guests wishing to explore the region. Make reservations for guests—either in person, by phone, or via e\-mail—and ensure all relevant details are accurately recorded. 2512120202501916336