HOSTESS

Ensures that customers feel welcome and comfortable from the moment they enter our restaurant. Responsible for managing customer entry and ensuring th
- Welcome customers
- Manage reservations
- Ensure a comfortable dining experience

Join Grupo Pratagy! At Grupo Pratagy, we believe hospitality goes beyond service: it lies in the details, in warm welcoming, and in the unforgettable experiences we provide to our guests every day. We are looking for professionals to join our Front Desk team—people passionate about serving, communicative, organized, and who take pleasure in delivering excellent service. Key responsibilities: * Perform guest check-in and check-out; * Answer phone calls, emails, and electronic requests; * Assist guests with information about the hotel, local events, and city tourist attractions; * Handle reservations, pre-reservations, and cancellations; * Register and manage reservations; * Process room account postings and adjustments; * Support guests throughout their stay, ensuring comfort and satisfaction; * Issue room access cards and towel cards. If you enjoy working with people, pay attention to details, and wish to grow in a dynamic and welcoming environment, we want to meet you! Join Grupo Pratagy and help transform every stay into a memorable experience.

João Silva
Indeed · HR