Job Summary: Supervise the team to ensure service excellence and professional development, while managing daily store operations and sales strategies. Key Highlights: 1. Team management and development with a focus on service excellence 2. Sales planning and customer service 3. Operational store management, including merchandise and infrastructure STORE SUPERVISOR Experience in people management and supervision. Supervise team behavior and performance outcomes; Evaluate and develop the team with a focus on service excellence, prioritizing speed and customer satisfaction; Participate in personnel movement processes, including hiring, feedback, and staff termination; Similarly analyze attendance records and manage team schedules, absences, and medical certificates; Train the team to perform their duties excellently and prepare future replacements; Plan sales, serve customers, and collect consumer market indicators; Provide favorable conditions, such as proper equipment, facility cleanliness, and material restocking; Verify incoming and outgoing merchandise to comply with company-established rules; Identify training program needs and participate in planning promotional and advertising strategies; Handle all issues arising with employees or customers (complaints, dissatisfaction, etc.); Salary + benefits. Reside in the university city and adjacent areas. 44 hours per week. Interested candidates should send resumes to the email address, specifying the job title in the subject line. Job Type: Permanent CLT Pay: R$1.621,00 – R$2.749,10 per month