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Job Summary: Handling and resolving connectivity and network incidents, installing and maintaining network equipment, monitoring networks, and providing user support. Key Highlights: 1. Connectivity incident handling and resolution (LAN, Wi-Fi, VPN) 2. Network troubleshooting and resolution (IP, DNS, cabling) 3. Basic network equipment installation and maintenance **Job Description:** Handling and resolving connectivity-related incidents (LAN, Wi\-Fi, VPN, internet). Diagnosing and resolving network issues (IP, DNS, cabling, printers). Installing and performing basic maintenance on network equipment (routers, switches, access points). Monitoring networks and supporting users. Logging and documenting incidents and procedures. **Requirements:** Currently enrolled in or graduated from a Technical or Bachelor's program in Computer Networks, Information Systems, Computer Science, or related fields. Knowledge of networking (TCP/IP, DNS, DHCP) and structured cabling. Experience in technical support (Service Desk/Help Desk) is a plus. **Minimum Education Level:** Technical School **Work Schedule:** Rotating Shift (6x1 and 5x2\) **Benefits:** Transportation Allowance \+ Meal Voucher *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial
