A telecommunications company is seeking a Call Center Operator in Maceió. Velo Telecom is a company that provides high-speed internet services and telecommunications solutions. With a focus on quality and customer satisfaction, the company aims to efficiently connect people and businesses. **Responsibilities:** Provide telephone customer service, offering support and clarifying inquiries. Register orders and complaints in the company's system. Deliver basic support for internet, telephony, and TV services. Provide solutions and route requests to the appropriate departments. Previous experience as a Customer Service Agent, Customer Support Representative, Telemarketing Operator, or Customer Service Consultant may indicate alignment with some of the activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Transportation allowance * Life insurance Free internet access. Benefits for English fluency. Bonus for education related to the field of work. Commission based on targets achieved. **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
