Shared Services Assistant - HEADQUARTERS

Description

Job Summary: The professional will perform administrative tasks, organize documents, provide telephone customer service, and process branch requests, preparing reports and spreadsheets. Key Highlights: 1. Administrative support and processing of branch requests. 2. Telephone customer service, providing information and forwarding requests. 3. Report generation and spreadsheet completion. Perform administrative tasks. Organize and file diverse documents to ensure smooth daily operations and timely fulfillment of branch requests. Provide telephone customer service by delivering information and recording requests, suggestions, and complaints regarding products, forwarding them to the responsible departments for resolution. Perform operational processing of branch-submitted requests related to business with members. Generate reports and complete spreadsheets. **Responsibilities and Duties** * Administrative Support; * Products and Services; * Basic understanding of accounting procedures. **Requirements and Qualifications** * Bachelor’s degree (completed or in progress) in Business Administration, Accounting, or related fields. * Knowledge of financial system products and services; * Excel proficiency. **Additional Information** **We offer our employees:** * Market-competitive salary; * Private pension plan; * Meal allowance / food voucher; * Health insurance; * Dental insurance; * Childcare assistance; * Special child assistance; * Mobility program; * Education assistance; * Profit-sharing program (PPR); * Life insurance. **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first financial cooperative. Today, we continue growing and transforming every day alongside **more than 50,000 employees**. They make us the **Best Place to Work**, once again ranked #1 by Great Place To Work Brasil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A purpose that unites and inspires us—promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who wish to help build a better world—and we want you on board. **\#JoinSicredi!**