Job Summary: Responsible for planning and executing the installation and maintenance of complex software, developing and maintaining computerized systems, and providing technical support and user training. Key Highlights: 1. Installation and maintenance of highly complex software 2. Development and maintenance of computerized systems 3. Technical support and user training * Plan and execute the installation of highly complex software; * Perform preventive and corrective maintenance on installed software; * Train users on program usage and document installation procedures; * Provide technical support to users of various programs deployed within the company. **Responsibilities and Duties** * Responsible for the development and maintenance of computerized systems; * Provide user support; * Specify system architecture and select development tools; * Specify programs and code applications; * Administer computerized environments; * Provide technical support and training to clients; * Prepare technical documentation; * Establish standards within computerized environments; * Responsible for Level I network and telephony administration; * Responsible for inventory administration; * Monitor open service tickets from the department; * Responsible for server administration; * Ensure proper preservation, custody, and use of equipment, materials, and physical space; * Supervise the team in the absence of the staff member; * Perform other duties pertinent to the position as requested by superiors. **Requirements and Qualifications** * Completed undergraduate degree in Information Technology. The **SPDM** – Associação Paulista para o Desenvolvimento da Medicina (São Paulo Association for the Development of Medicine) is a non-profit civil association of philanthropic nature, recognized as being of federal, state, and municipal public utility at its headquarters, respectively by Decrees No. 57,925 dated 03/04/1966, No. 40,103 dated 05/17/1962, and No. 8,911 dated 07/30/1970. The Association’s primary directive is its integration into the health system, focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary health care, strengthening ties with the local community and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, **SPDM** has been expanding its scope of operations through ongoing projects in Social Assistance and Education. This broad range of activities increasingly consolidates **SPDM** as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services delivered by Brazil’s Unified Health System (SUS), aiming primarily to ensure universality and equitable access to health services—essential elements for human and social development. Our commitment is to foster an inclusive culture embracing diversity, empowering our employees to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals who meet the minimum requirements. We value the sharing of ideas, the development of a collaborative work culture, and respect for diversity and inclusion. **MISSION** To deliver outstanding health care services without prejudice, distinction, or classification of citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Capacity building * Social commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, economic, and social sustainability * Tradition * Transparency