We were founded in 2017 with the purpose of becoming Brazil’s best sanitation company. Today, we operate in numerous municipalities and Brazilian states, aiming to contribute toward the country achieving universal access to water and sewage services. Our business model is based on concessions and public-private partnerships (PPPs). We are one of the country’s leading sanitation companies, integrated into communities of various sizes and serving millions of people. Innovation, sustainability, value creation, and customer satisfaction focus are core elements of our organizational culture. Join us in driving this transformation! **Work Location: Cuiabá, MT (Águas Cuiabá)** **Responsibilities and Duties** * Analyze reports from the management system and propose actions for process improvement or resolution; * Monitor KPIs (key performance indicators) related to customer service, billing, and revenue collection, providing support to resolve issues identified during customer service interactions or by customers, in accordance with company-defined practices; * Analyze customer volume and billing data to ensure accurate billing and clarify customer inquiries; * Comply with internal standards related to quality, environment, compliance, occupational health and safety, among others, in pursuit of continuous improvement. **Requirements and Qualifications** * Bachelor’s degree in Business Administration, Accounting, Engineering, Economics, or Financial Management. * Valid Brazilian driver’s license (Category B). **Desirable:** * Postgraduate degree or MBA in Corporate Finance, Controllership, Business Management, or Data Analytics. * Experience with ERP systems (SAP, Sansys, Salesforce, etc.). * Experience with Business Intelligence (BI) – Power BI. * Understanding of accounting and financial concepts (Income Statement, cash flow, provisions, reconciliations, cost centers, etc.). * Experience analyzing financial and operational KPIs. * Experience in budget planning and financial forecasting. At Iguá Saneamento, we value diversity in all contexts and strive to foster an ethical and inclusive culture at all times. As a company and as a team, we pursue equity and respect all forms of diversity (gender, persons with disabilities (PCD), LGBTQIAPN+, ethnic-racial background, beliefs, and generations). Join us in driving this change—we believe in the power of every individual to generate transformation! **Additional Information** Here, we care for our people at every stage of their journey as employees. Discover what we offer: Health, Well-being, and Quality of Life * Health insurance plan extendable to dependents. * Dental insurance plan extendable to dependents. * Telemedicine service. * Emotional Health Program with free psychological counseling. * Annual flu vaccination at no cost to employees. * Preventive health and wellness programs, including chronic disease management and promotion of healthy habits. * Access to a network of accredited facilities such as gyms and studios (TotalPass). * Partnership network and discounts on products and services. * Internal quality-of-life programs: “Mente Leve” (emotional health), “Convivendo” (support for employees with chronic conditions), “Enxuga” (healthy habit promotion), and “Melhor Maternidade” (support for pregnant employees and dependents, and children up to age 2). * Life insurance. Family and Personal Support * Extended maternity leave (180 days) and paternity leave (20 days). Food Benefits * Meal allowance. * On-site cafeteria or meal voucher (depending on operational setup). * Special Christmas voucher (in the form of a gift basket or food/meal card, depending on the unit). Mobility * Commuter allowance or parking (subject to internal policy and job location). Financial Incentives * Market-competitive salary. * PLR – Profit and Results Sharing Program. * Payroll-deductible loan. Development and Career * Corporate University with learning pathways. * Targeted mentoring programs. * *Benefits may vary by unit, position, or employment regime, subject to eligibility criteria; further details will be provided.* #### **In 2017, we were born with a purpose: to be the BEST sanitation company FOR Brazil.** Since then, we have become one of the leading companies in the sector nationwide, operating across six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through the services delivered under our concessions and public-private partnerships. We operate committed to improving quality of life and public health by delivering high-quality treated water supply and sewage collection, conveyance, and treatment services. In 2024, we were named—for the eighth consecutive year—a Great Place to Work by the Great Place to Work (GPTW) consultancy. More than just a business activity, we view universal basic sanitation as a large-scale commitment to life, people, the environment, partners, and sustainable development in Brazil. Our identity is defined by an innovative DNA that fosters a welcoming, respectful, and continuously learning environment—generating significant societal impact. Valuing and respecting differences is embedded in our company to consistently promote an ethical and inclusive culture, and a psychologically safe workplace for women, persons with disabilities, Black individuals, LGBTQIA+ individuals, regardless of beliefs, age, or any other social or identity marker. We seek equity and respect within our teams—so join us in driving this change. We believe in the strength of each individual to create transformation! We already have over **2,500 employees**, and we’re expanding rapidly—with even greater growth ahead! Have you ever wondered about your purpose—and what story you want to write for your life and career? Have you always dreamed of playing a leading role in your career and impacting the lives of thousands of people? You can be part of it! **#JoinIguá** Let’s build a better future—together, Iguá Saneamento.