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Job Summary: Customer service professional responsible for dispensing medications, inventory management, and sales in an environment that values transformation and growth. Key Highlights: 1. Environment that values human dignity and integrity 2. Ownership and growth opportunities 3. Customer focus and exceeding performance targets We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: living life to the fullest. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value human dignity, integrity, customer focus, exceeding performance targets, sustainability, and innovation in solutions in everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We foster an excellent organizational climate with highly engaged people committed to delivering outstanding results, along with great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly inspect medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on pharmacy-available products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Maintain an organized customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator course, developed by Pague Menos Pharmacy Network and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance (subject to eligibility based on location and position); * Dental plan (voluntary enrollment); * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos Pharmacy Network and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state across Brazil, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE. Through **human dignity**, **exceeding performance targets**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-focused products and services to our customers. Operating in the specialty retail market under the *drugstore* concept, we aim to be more than just a pharmacy network—we strive to become an **integrated health hub**. Accordingly, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive personalized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 Giants united by one purpose: ensuring quality healthcare access across Brazil so more people can **live life to the fullest**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.
