Call Center Operator

Description

Job Summary: Phone-based customer support to address inquiries and provide quick solutions, guiding customers through problem resolution, and working across multiple channels including email, chat, and WhatsApp. Key Highlights: 1. Growth opportunities and an environment that values happiness and well-being 2. Internal promotion program starting from the third month 3. A company that embraces diversity, with or without experience **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC** At AeC, your professional development is a top priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities:** Phone-based customer support to address inquiries and provide quick solutions, guiding customers step-by-step through problem resolution. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service representative, sales representative, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and abundant opportunities.** Employment Type: Full-time CLT Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site