Call Center Agent

Description

Job Summary: Join AeC! We are leaders in the customer relationship market, providing telephone and digital customer support to answer questions and resolve issues. Key Highlights: 1. Join one of the best companies to work for, with a focus on well-being. 2. Growth opportunities and career development plan starting from the third month. 3. No prior experience required; positions available for first-time job seekers. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in the customer relationship market with over 30 years of experience, certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver quick solutions, guiding them step-by-step to resolve issues. Work via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, but previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Department), sales professional, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site