IT Technician

Description

Job Summary: Professional responsible for assembling and maintaining microcomputers, installing and repairing operating systems and software, and providing support for computerized systems. Key Highlights: 1. Dynamic, collaborative environment with opportunities for growth. 2. Values people, diversity, and invests in talents of all ages and backgrounds. 3. Opportunity to advance professionally and develop skills. **We are much more than a collections company.** -------------------------------------------------- Concilig has built a solid reputation among major Brazilian companies, based on advanced technology and proven effectiveness in service delivery. Focusing on innovation and market demands, we offer customized solutions continuously enhanced to deliver excellence in service. Our goal is to achieve maximum performance across the Customer Journey by integrating all touchpoints between customers and companies. We provide a unique, valuable, and successful omnichannel experience for every brand that partners with us. Everything is now interconnected, supported by cutting-edge technology and top-tier human capital. Concilig: connect experiences, satisfaction, and new possibilities. Prepare for a new level in Customer Experience and Customer Journey. **Concilig\-yourself. Connect the dots, link the results.** **Responsibilities and Duties** * Assemble and maintain microcomputers; * Identify, install, configure, and repair operating systems and application software; * Recognize and operate services and functions of operating systems; * Provide support for installing and implementing the company's computerized systems; * Identify root causes of malfunctions in computers, peripherals, and software, evaluating their effects; * Understand the operation and interrelationship among computer components and their peripherals; * Configure and troubleshoot basic and utility software; * Basic knowledge of computer networks and TCP/IP protocols. **Requirements and Qualifications** * Prior experience as an IT technician or desktop support specialist is preferred; * Knowledge of Microsoft operating systems; * Currently pursuing a Bachelor's degree; **Additional Information** **Meal Allowance** **Transportation Allowance** **Health Insurance Plan** **Dental Insurance Plan** **Wellhub (Gympass)** **Birthday Day Off** **Career Development Plan** **Partnership Programs** At Concilig, we believe that **our role goes beyond delivering results to our clients and partners — it’s about transforming lives**. Here, you’ll find a dynamic, collaborative environment full of opportunities to grow, learn, and make a difference. We are one of the largest customer service and BPO companies in the country, recognized for valuing people, promoting diversity, and investing in talents of all ages, backgrounds, and life stories. Our purpose is to create opportunities and generate positive impact — both within and beyond the company. If you’re looking for a place where you can **advance professionally, develop your skills, and take pride in your work while being authentically yourself**, join the Concilig team! Here, your work has voice, purpose, and future.