Description
Job Summary:
An IT technical support professional responsible for maintaining computers, networks, and systems, with a focus on policy compliance and information management.
Key Highlights:
1. IT Technical Support: hardware, software, network, and system maintenance.
2. Information management and compliance with policies and the General Data Protection Law (LGPD).
3. Communication and reporting to management regarding activities and irregularities.
1\- Provide support for activities including computer (laptop and desktop) maintenance and software installation; computer network maintenance (switches, firewalls, routers, and structured cabling); operating systems (Windows 7/10, Windows Server, Linux, and virtualization); databases (Oracle, SQL Server, MySQL).¿
2\- Report any irregularities or suspected fraud to management.
3\- Inform management about actions and activities carried out within the area under their responsibility.
4\- Perform other related tasks in accordance with the responsibilities specific to their operational unit and the nature of their work, as directed by superiors.
5\- Adhere to and comply with applicable protocols, terms, procedural workflows, institutional policies, code of ethics and conduct, and current legislation, including but not limited to the General Data Protection Law (LGPD).
**Minimum Education Level:** Bachelor's Degree