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Engineering Network in Macatuba
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Junior Technical Support Analyst [ON-SITE]64844627995650120
Indeed
Junior Technical Support Analyst [ON-SITE]
**Ikatec** is seeking a **Technical Support Analyst** to join our team and ensure excellent service to our customers. You will be responsible for diagnosing and resolving technical issues, managing support tickets, and contributing to the continuous improvement of our processes. **Responsibilities** * Respond to customer-initiated tickets via application, phone, email, on-demand requests, and remote access, resolving reported issues; * Deliver efficient and empathetic support, ensuring an optimal customer experience; * Collect customer feedback, identify recurring errors, and proactively propose solutions to prevent similar future tickets; * Conduct tests and leverage knowledge of the customer’s environment to provide accessible and effective solutions; * Track and resolve cases escalated among team members, ensuring timely resolution within established SLAs; * Monitor ticket progress and keep customers informed about timelines and resolution status; * Create and modify bots within the application, and guide customers through activation and connection; * Analyze support patterns and propose process improvements to enhance operational efficiency; * Collaborate in developing and updating internal processes and documentation; * Anticipate internal solutions to avoid rework and ensure consistency across the support team’s operations. **Requirements** * Experience in technical support or customer service within the technology sector; * Proficiency with Windows and Linux operating systems; * Familiarity with networking concepts and communication protocols; * Strong analytical ability to diagnose problems and propose solutions; * Proficiency with support and monitoring tools. **Soft Skills** * Attention to detail and analytical thinking; * Clear and assertive communication; * Proactivity and organizational skills in demand management; * Customer-centric mindset and problem-solving orientation; * Teamwork and collaboration; * Adaptability to dynamic environments. If you are passionate about technology, focused on problem-solving, and thrive on challenges, join our team!
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
IT Analyst64842790994818121
Indeed
IT Analyst
In 1990, in the city of Lençóis Paulista—280 kilometers from São Paulo—the Thomriss Group was founded. A Brazilian company manufacturing plastic packaging for the cosmetics industry, which has become an international benchmark in the sector. We are growing and creating outstanding products—and the secret behind this? The exceptional people who are part of our continuous journey. **If you are passionate about technology, thrive on challenges, and wish to work in a dynamic environment, this opportunity is for you!** **Responsibilities and duties** **What you will do:** Programming and database maintenance Hardware maintenance (computers, printers, phone extensions, switches) Infrastructure support (software and hardware) End-user support Access control and information security Implementation of new technologies Maintenance of the Totvs Protheus ERP **Requirements and qualifications** **Requirements:** Bachelor’s degree completed in **Information Systems, Database Management, Computer Science, Systems Analysis**, or related fields Proficiency in **SQL**, programming logic, and hardware installation and maintenance Experience with **Totvs Protheus ERP** Intermediate knowledge of **networks and protocols** **Additional information** * Medical and dental plans * Meal allowance * Transportation allowance * Life insurance * Profit-sharing program (PLR) * TOTAL PASS * Six-month maternity leave * Twenty-day paternity leave Thomriss boasts a rich history spanning over 30 years, established in 1990 in Lençóis Paulista, where we laid solid foundations based on our principles and values—enabling us to become, over this period, a national reference in plastic packaging, a leader in nail-brush production, and possessing comprehensive know-how to deliver end-to-end solutions to our clients—from concept design through to finished product. We serve customers across Brazil and in countries including Mexico, Argentina, Venezuela, Bolivia, and Chile. In 2014, we inaugurated our new industrial complex: a site covering over 38,000 m², featuring four production warehouses, a cafeteria, a specialized tooling workshop, and a shipping area totaling more than 14,000 m²—including Latin America’s most advanced metallization facility. Our success trajectory over these years stems from principles perfectly aligned among the company, employees, and customers. Our foundation consists of: **Mission** To provide comprehensive, integrated packaging solutions leveraging advanced technology and design, while upholding social responsibility and environmental respect. **Vision** To rank among the world’s leading packaging companies and be recognized as a value-adding partner to our clients’ products. **Values** Commitment, cooperation, determination, integrity, innovation, respect, and sustainability.
R. Dr. Antônio Tedesco, 439 - Centro, Lençóis Paulista - SP, 18680-100, Brazil
Negotiable Salary
Sales Consultant – Jaú/SP64657971641345122
Indeed
Sales Consultant – Jaú/SP
The Sales Consultant is responsible for in-store sales processes: prospecting customers, executing sales and after-sales service; promoting and demonstrating the operator’s products and services. The Consultant consistently aligns with customer needs and company objectives, achieves sales targets, and reports to the Store Manager while balancing both quantitative and qualitative performance indicators. We seek a professional profile that is committed, determined, focused on professional development, results-oriented, and enjoys challenges. **Responsibilities and Duties** * Market available products from our portfolio in accordance with commercial policy; * Welcome and receive customers, identify their profiles and needs; * Conduct outreach activities in the field, at storefronts, pedestrian streets, and other locations; * Provide customers daily with accurate and reliable information regarding product features, pricing, and services; * Daily organize and maintain store appearance according to the established standard layout process; * Ensure store organization to enhance product visibility, uphold brand visual identity, and improve sales opportunities; * Possess comprehensive knowledge of all operational processes and procedures, acting with adherence and accuracy; **Requirements and Qualifications** * Education: Completed high school; * Experience: Retail sales experience or similar roles; * Digital literacy (proficiency with computers, smartphones, and other digital devices); * Basic Microsoft Office skills; * Fundamental mathematical skills; **Additional Information** * Career development plan; * Commission/bonuses based on target achievement; * Meal allowance paid via CAJU card; * Mobility allowance or transportation voucher; * Psychological support (telemedicine); * Wellhub. Founded in May 2010, Rocha Telecom is currently the largest TIM S/A retail distribution network in the state of São Paulo. Our main products and services include: mobile phone sales, voice and data plans, accessories, and insurance against breakage, theft, and robbery. Our goal is to be the top-performing distribution network in terms of service quality within the operator and the customer’s first choice when considering TIM in the cities where we operate—consistently investing in value creation for both our customers and employees.
R. Visc. do Rio Branco, 333 - Centro, Jaú - SP, 17201-080, Brazil
Negotiable Salary
Junior Implementation Analyst64524665072770123
Indeed
Junior Implementation Analyst
Junior Implementation Analyst Job Description We are looking for a Junior Implementation Analyst to join our team. The professional will be responsible for assisting in the implementation of systems and solutions for clients, ensuring the quality and efficiency of processes. Responsibilities * Assist in the implementation of systems and solutions for clients; * Perform testing and validation of implemented systems; * Provide support to clients during the implementation process; * Identify and report any issues or system failures; * Participate in meetings and training sessions to improve technical knowledge. Requirements * Higher education completed or in progress in Information Technology related fields; * Basic knowledge of operating systems and computer networks; * Ability to work in a team and communicate clearly and effectively; * Proactivity and interest in learning and professional development; * Previous experience in system implementation is desirable.
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
Quality Assistant (Profit Sharing + Meal Voucher + Food Voucher) - Downtown64365625087489124
Indeed
Quality Assistant (Profit Sharing + Meal Voucher + Food Voucher) - Downtown
Construction company hires Quality Assistant in Bauru (Downtown). **Responsibilities:** Support quality analysts and manager in technical and administrative routines of projects. Assist in the preparation of documents, details, and department procedures. Keep processes organized by properly archiving all documentation. Help monitor construction sites together with quality analysts. Track SAO (Construction Evaluation System) items and dissemination of RNI project indicators. Follow up and assist the department in preparing the company for quality certifications (ISO 9001 and PBQP H). Assist with new technologies, innovations, and certification processes. Open requests for contract creation with the legal department. Create contracts, purchase orders, and issue invoices in SAP, as well as monitor payment requests from analysts. Request ARTs issuance for construction projects. Arrange document signatures. Organize documents in their respective storage locations, constantly seeking improvement opportunities in Autodoc structure and network organization to ensure optimal department organization and easy access for other teams. Assist analysts in quality requirements for projects. Participate in project meetings. Organize project handover presentations to construction teams. **Compensation:*** Salary: Submit salary expectation. * ✔ Profit Sharing * ✔ Food Voucher * ✔ Meal Voucher * ✔ Transportation Allowance * ✔ Medical Insurance * ✔ Dental Insurance * ✔ Life Insurance **Additional Information:*** Contract Type: Permanent * Duration: Full-time * Schedule: Monday to Friday, from 07:00 to 17:00 (with 1 hour and 12 minutes for lunch). ***Work Location:*** *On-site in Bauru / SP* ***Application Deadline:*** *11/20/2025* ***Expected Start Date*** *11/28/2025* ***JobId.:*** *29380490796* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 job market\.*
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
Marketing Analyst (1)64353221505795125
Indeed
Marketing Analyst (1)
**Description:** Plan and execute digital and offline marketing campaigns. Monitor marketing metrics and results. Create and review materials, content, videos. Conduct market research and competitive analysis. Support social media management and audience interactions. Assist in strategic communication planning. 2510290202531311384
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
Mid-level PDV Implementation Analyst64324802797955126
Indeed
Mid-level PDV Implementation Analyst
Description: Apply quickly by email: Requirements and qualifications: * Basic knowledge of Linux; * Knowledge of Windows OS, * Degree in IT or related field. * Have an understanding as a systems implementer or in a similar role * Basic knowledge of operating systems * Knowledge of peripheral installation. * Knowledge of PL/SQL research tools * Availability for travel * CNH B Desirable: * Basic knowledge of networks and information security * Relevant certifications for the specialty are an advantage Benefits: Transportation allowance, Meal or food allowance, Dental assistance, Medical assistance, SESC benefit, Day-off on your birthday, No Dress Code, Psychological Support Program, Profit Sharing (PLR) Working hours: Monday to Thursday from 08:00 AM to 06:00 PM and Fridays from 08:00 AM to 05:00 PM. Knowledge: Education: Bachelor's degree \- Systems Analysis and Development, Computer Science, Computer Engineering, Software Engineering, Information Systems, Technical in Systems Analysis and Development, Technical in Computer Science, Technical in Computer Networks \- Indifferent Technical skills: Linux, OS, Windows, operating systems Behavioral skills: Adaptability, Commitment, Communication, Cooperation, Enthusiasm, Active Listening, Ethics, Motivation, Teamwork 2510260202221694376
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
Digital Marketing Analyst64153660958339127
Indeed
Digital Marketing Analyst
**Description:** \- Plan and execute email marketing campaigns, including the creation and sending of emails to customer databases;\- Create creative and engaging content for digital campaigns;\- Manage daily social media content, keeping the community constantly inspired;\- Monitor paid campaigns on Google Ads, Facebook Ads, and Instagram Ads, evaluating areas for improvement and high-performing content;\- Develop email and WhatsApp automations for effective communication;\- Explore and implement automation apps for Instagram;\- Develop and implement SEO strategies to increase traffic and generate leads. 2510160202251291065
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
Junior Technical Support Analyst [IN-PERSON]64153220900353128
Indeed
Junior Technical Support Analyst [IN-PERSON]
The **Ikatec** is seeking a **Technical Support Analyst** to join our team and ensure excellent service to our customers. You will be responsible for diagnosing and solving technical issues, managing support tickets, and contributing to continuous process improvement. **Responsibilities** * Handle customer support tickets submitted via application, phone calls, email, on-demand requests, and remote access, resolving reported issues; * Ensure efficient and empathetic customer service, providing the best possible experience; * Collect customer feedback, identify recurring errors, and anticipate solutions to prevent similar future tickets; * Conduct tests and leverage knowledge of the client's environment to deliver accessible and effective solutions; * Monitor and manage cases transferred within the team, ensuring timely resolutions; * Track ticket progress and keep customers informed about resolution timelines and status; * Create and modify robots within the application, as well as guide customers through activation and connection procedures; * Analyze service patterns and suggest improvements to increase process efficiency; * Collaborate in creating and updating internal processes and documentation; * Anticipate internal solutions to prevent rework and ensure consistency within the support team. **Requirements** * Experience in technical support or customer service within the technology field; * Knowledge of Windows and Linux operating systems; * Familiarity with networking concepts and communication protocols; * Analytical ability to diagnose problems and propose solutions; * Proficiency with customer service and monitoring tools. **Soft Skills** * Attention to detail and analytical thinking; * Clear and assertive communication; * Proactivity and organization in managing tasks; * Focus on customer experience and problem resolution; * Teamwork and collaboration; * Ability to adapt to dynamic environments. If you are passionate about technology, focused on problem-solving, and enjoy challenges, join our team!
R. Aymorés, 9 - Vila Antarctica, Bauru - SP, 17013-221, Brazil
Negotiable Salary
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