JUNIOR COLLECTION ANALYST

Description

Job Summary: Professional responsible for contacting customers to negotiate debts, updating payments, and monitoring delinquency, ensuring financial arrears are resolved. Key Highlights: 1. Focus on negotiation and regularization of customer debts. 2. Monitoring of delinquency indicators and analysis of accounts receivable. 3. Communication and negotiation as essential skills. ### **JOB DESCRIPTION** * Contact customers (via phone, e\-mail, and WhatsApp) to collect debts and propose payment methods to resolve arrears; * Update bank slips; * Monitor delinquency indicators, implement actions to reduce delinquency, and analyze accounts receivable reports; * Update customer history, record payments in the payment system, and verify bank statements; * Refer debts to extrajudicial or judicial collection when necessary. ### **JOB REQUIREMENTS** * Completed high school education (technical or undergraduate degree in Administration, Accounting, Financial Management, or related fields is desirable); * Strong communication and negotiation skills. * Familiarity with collection procedures is desirable. * Results-oriented and organized. * Proficiency in Microsoft Office (intermediate/advanced). ### **BENEFITS** * Meal voucher: BRL 25.00 per day; * Transportation voucher; * Life insurance; * Wellhub (available after probation period). ### **ADDITIONAL INFORMATION** **Employment type:** CLT #### **Dear candidate, by applying for this position, you acknowledge and agree that your application data and information will be shared with Talentbrand and made available to the hiring company.**