Technical Support Rider

Description

Job Summary: A professional providing both on-site and remote support, resolving technical issues and clarifying doubts, ensuring a courteous and calm experience. Key Highlights: 1. Affinity with technology and quick learning ability 2. Maintaining composure when facing problems and teamwork spirit 3. Strong communication skills and patience for support * We are seeking a professional to serve our customers both on-site (at the client’s location) and remotely (from the office). The role involves resolving technical issues, clarifying doubts, and ensuring a courteous and calm experience for those being assisted. This position is ideal for individuals with affinity for technology, who remain calm when facing problems and possess a strong teamwork spirit. Serve customers either on-site or remotely. Perform basic diagnostics and resolve technical issues. Record support interactions and maintain clear communication with the team. Maintain a courteous, professional, and patient demeanor throughout all customer interactions. * Personal motorcycle required (company assists with maintenance and insurance). Valid driver’s license. Familiarity with technology and quick learning ability. Strong communication skills and composure when handling support situations. Willingness to travel as needed. Employment Type: Full-time CLT Compensation: R$1.900,00 – R$2.300,00 per month Benefits: * Medical insurance * Fuel allowance * Company-provided mobile phone * Life insurance * Meal voucher