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Administration Office Support in Macapa
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Administration Office Support
Macapa
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Location:Macapa
Category:Administration Office Support
[VEHICLES] Post-Sales Assistant64189563640834120
Indeed
[VEHICLES] Post-Sales Assistant
#### **About the position:** * The Post-Sales Assistant is responsible for supporting customer service activities within the Service department, ensuring customer satisfaction and loyalty. Performs administrative and operational support, monitoring workshop services, reception, scheduling, and other processes related to the dealership's post-sales operations. #### **Main responsibilities:** * Support in-person, phone, and digital customer service, clarifying doubts and guiding customers on post-sales services; * Assist in scheduling inspections, maintenance, warranty services, and repairs; * Monitor the progress of workshop services and keep consultants informed about deadlines and status; * Assist in controlling parts and services when requested; * Support report generation and document filing within the department; * Contribute to organizing and updating customer records; * Support customer relationship campaigns and customer loyalty initiatives; * Work closely with technical consultants, workshop team, and other dealership departments to ensure high-quality service. #### **Required qualifications:** * High school diploma; * Previous experience in customer service will be an advantage; * Basic computer skills (Office Suite and management systems); * Organized, proactive, and skilled in dealing with the public; * Valid CNH driver's license category B required. #### **Benefits:** * Meal allowance; * Health insurance; * Dental insurance; * TotalPass; * Life insurance; * Transportation allowance.
3W7M+5C Macapá, State of Amapá, Brazil
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