Telesales Operator

Description

**About the Company:** Instituto Aurora is a clinic specializing in neuropsychology and neuropsychological rehabilitation, with units in Natal/RN and João Pessoa/PB. Our mission is to transform lives and enhance human development — with technical excellence and truly welcoming care. We are growing and seeking a Sales Consultant to join our telesales commercial team. **About the Role:** You will be the first voice our potential customers hear. Your mission is to convert interested leads into served families — through active listening, clarity, and empathy. **Day-to-day responsibilities:** * Receive and qualify leads via phone calls and WhatsApp * Conduct outbound calls * Record all interactions in the CRM, keeping the pipeline consistently updated * Lead negotiations empathetically until closing * Work toward weekly and monthly sales and conversion targets * Participate in commercial alignment meetings for performance review **What we seek:** * Prior sales experience (consultative or telephone sales is a plus) * Strong verbal and written communication skills * Familiarity with CRM systems or genuine willingness to learn * Proactive profile * Resilience and results- and goal-oriented mindset **What we offer:** * Competitive fixed salary * Performance-based bonuses and incentives * Transportation Allowance or Fuel Voucher * TotalPass * CLT employment regime — 44 hours per week * Working hours: Monday to Friday, 9 a.m. to 6 p.m. | Saturdays, 8 a.m. to 12 p.m. * Location: On-site — Av. Amintas Barros, 3700, Corporate Tower Center, **Natal/RN** Interested? Apply here and send your resume to our team. Compensation: R$1.700,00 — R$4.000,00 per month Benefits: * Dental insurance * Transportation Allowance Workplace: On-site