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Job Summary: Multiskill customer service delivered via chat, voice, email, and WhatsApp to support customers in resolving inquiries, providing empathetic and courteous guidance, and consistently ensuring an excellent customer experience. Key Highlights: 1. Collaborative environment characterized by constant transformation and growth 2. Professional development through language programs and career planning 3. Emphasis on employees' quality of life and well-being **Have you ever considered working in a dynamic environment with a collaborative culture driven by constant transformation and growth?** **Join our team!** **\#JoinTP** **Responsibilities and Duties: Multiskill customer service delivered via chat, voice, email, and WhatsApp to support customers in resolving inquiries, providing empathetic and courteous guidance, and consistently ensuring an excellent customer experience.** **Stipend:** R$1\.069,48 \+ Benefits **Working Hours:** 08:00 \- 21:00 **Schedule:** 5x2 (weekend days off) **Workload:** 6 hours per day **Work Mode:** In-person **Work Location:** São Gonçalo do Amarante/RN **What We Are Looking For (Requirements):** Must be at least 18 years old; Completed high school education; Availability to work at the São Gonçalo do Amarante/RN facility; Proficiency in handling multiple screens simultaneously and strong typing skills; **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and employee security. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: advance to your next step in just 3 months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit-Sharing Bonus) – we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality-of-life support and access to gym networks. * Health Insurance including dependents – caring for those you love. * Daycare Assistance: up to the child's first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to Persons with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle. **Thank you for your interest in joining TP—we wish you the best of luck!**
