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Now, we’re taking it a step further, leading the Business Transformation Outsourcing (BTO) movement — a new way to transform customer experience. We achieve this by combining **consulting, artificial intelligence, people empowerment, and operational excellence.**\n\n **Our strength lies in our people.** Passionate specialists who make technology simple, effective, and truly impactful.\n\n\nIf you identify with this purpose, value empathy, and believe technology should serve people, join us!\n\n\nHere, you’ll be part of transformative experiences that foster connection and deliver real results. \n\n\n\n \n\n**Explore our other Career Portals too:**\n\n\nAtento Digital Portal — for those interested in digital marketing and social media;\n\n\nAtento Corporate Portal — for those seeking roles in administrative and facilities areas;\n\n\nAtento IT Portal — dedicated to technology professionals;\n\n\nAtento PAP Portal — for door-to-door sales representatives/supervisors;\n\n\nInterfile — offering positions focused on back-office solutions and process management;\n\n\nPcD Portal — exclusively for persons with disabilities.\n\n \n\nTip: Keep your profile updated and complete, and aim to finish one application process before starting another — agreed?\n\n\nAll our job openings are open to persons with disabilities and beneficiaries rehabilitated by Social Security.","price":"R$1,855/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766683014000","seoName":"junior-operational-quality-analyst-macaiba-unit","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-macaiba/cate-other12/junior-operational-quality-analyst-macaiba-unit-6485542582131412/","localIds":"19","cateId":null,"tid":null,"logParams":{"tid":"ff05e6ce-1d7d-4b84-8d0d-9f8588efe031","sid":"1a1d5309-2462-4cfe-bf2f-0237a45d6d15"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Rio Grande do Norte","unit":null}]},"addDate":1766683014228,"categoryName":"Other12","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4294,4313","location":"R. Jaguarari, 1106 - Barro Vermelho, Natal - RN, 59030-500, Brazil","infoId":"6485483890240212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Cook I | Guararapes Confecções - Natal","content":"When you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year?\n\n \n\nToday, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.**\n\n \n\nIn addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we count on teams from **Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway**, along with many other divisions operating together within an integrated business model that ensures we remain **unique** in the Brazilian market.\n\n \n\nWe work with **fashion** to create **positive impact** directly in our country and **we love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**\n\n \n\n“Our Cafeteria team is seeking a **Cook I** to contribute to Riachuelo’s future and further propel the Fashion that inspires Brazil.”\n\n \n\nPlease note that our opportunities are open to everyone. At Riachuelo, you’ll find a diverse environment grounded in respect and empathy, where we care for our employees.\n\n \n\n**Responsibilities and duties** \n\n* Responsible for preparing side dishes, accompaniments, and supporting preparation of main courses;\n* Support Cook II in all activities;\n* Responsible for adhering to good food handling practices;\n* Assembling, restocking, and portioning prepared meals at distribution islands;\n* Responsible for maintaining organization and cleanliness in the food preparation area.\n\n \n\n**Requirements and qualifications** \n\n* Completed High School education;\n* Experience in the role;\n* Preferred: Cook training course;\n\n \n\n**Additional information**\n* Medical assistance\\*;\n* Profit-sharing and results-based bonus\\*;\n* Career development plan;\n* On-site meals;\n* Commuter bus service;\n* PetLove;\n* Wellhub;\n* Medication assistance plan;\n* Group life insurance (opt-in);\n\n \n\nWhen you think of Riachuelo, you think of our stores, right? But have you ever stopped to consider what happens before our stores receive the collections that win over Brazil year after year?\n\n \n\nToday, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.**\n\n \n\nIn addition to our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we count on teams from Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm, Midway, along with many other divisions operating together within an integrated business model that ensures we remain **unique** in the Brazilian market.\n\n \n\nWe work with **fashion** to create **positive impact** directly in our country and **we love what we do**. 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Jaguarari, 1106 - Barro Vermelho, Natal - RN, 59030-500, Brazil","infoId":"6485363193779512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Apprentice - Alecrim/Petrópolis","content":"We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We take pride in our history, which is why we do our very best today while never losing sight of tomorrow.\n\n \n\nIf you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in every solution you deliver, join our team of Giants.\n\n \n\nWhat is the work environment like?\n\n \n\nWe offer an environment where everyone is a protagonist and an agent of change. We foster an outstanding organizational climate with engaged people committed to delivering top-tier results—as well as great growth opportunities for you.\n\n \n\nCome check it out!\n\n **Responsibilities and Duties** \n\n* Assist the store manager;\n* Restock products on store shelves;\n* Price products;\n* Ensure shelf organization;\n* Assist in customer service.\n\n \n\n**Requirements and Qualifications** \n\n* Completed or currently pursuing high school education;\n* Aged between 18 and 22;\n* Available to work 4 or 6 hours per day, Monday through Friday.\n\n \n\n**Additional Information** \n\nBENEFITS:\n\n \n\nTransportation allowance;\n\n\nLife insurance and funeral assistance;\n\n\nOnline therapy platform;\n\n\nPregnancy Program;\n\n\nUp Farma – Pague Menos Corporate University, offering courses and training for employee development;\n\n\nGold Discount at Pague Menos Pharmacies.\n\n \n\nWe do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are naturally giant—and diverse!\n\n \n\nOur story began in 1981, when we opened our first store in Fortaleza-CE, and—through **human value**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**—we became Brazil’s second-largest pharmacy chain. \n\n\n\n \n\nOur business model centers on selling products and services focused on our customers’ health and wellbeing. We operate in the specialty retail market, following the *drugstore* concept. We strive to be more than just a pharmacy chain—we aim to be an **integrated health hub**. Thus, beginning in 2016, we launched Clinic Farma, a pharmaceutical clinic where our customers receive personalized treatment follow-up in equipped and comfortable rooms.\n\n \n\nToday, we are over 25,000 Giants united by a single purpose: ensuring access to quality healthcare across Brazil so more people can **live fully**. \n\n\n\n \n\nIf you love serving others and are someone who cares for people, become a Giant! 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We foster an excellent organizational climate with engaged people committed to delivering outstanding results—as well as great growth opportunities for you.\n\n \n\nCome check it out!\n\n **Responsibilities and Duties** \n\n* Assist the store manager;\n* Restock products on store shelves;\n* Price products;\n* Ensure shelf organization;\n* Assist in customer service.\n\n \n\n**Requirements and Qualifications** \n\n* Completed or currently pursuing high school education;\n* Aged between 18 and 22 years;\n* Availability to work 4 or 6 hours per day, Monday through Friday.\n\n \n\n**Additional Information** \n\nBENEFITS:\n\n \n\nTransportation allowance;\n\n\nLife insurance and funeral assistance;\n\n\nOnline therapy platform;\n\n\nPregnancy Program;\n\n\nUp Farma – Pague Menos Corporate University, offering courses and training for employee development;\n\n\nGold Discount at Pague Menos Pharmacies.\n\n \n\nWe do not discriminate based on color, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of the **Pague Menos and Extrafarma Pharmacy Network**, health and wellbeing are both origin and purpose. 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If you are proactive, eager to learn, and want to grow alongside our team, this role is for you.\n\n \n\nSend us your resume and start building your success journey with us!\nResponsibilities and Duties\n\n\n* Supervise the Customer Success team, ensuring excellence in customer service and relationship management.\n* Monitor satisfaction metrics (NPS, CSAT, churn, retention) and propose continuous improvements.\n* Develop strategies to increase customer engagement, loyalty, and expansion of the customer base.\n* Support solution implementation and oversee the customer lifecycle.\n* Train and guide the team on best practices for customer service and account management.\n* Act as the liaison between customers and internal departments (service, sales, support), ensuring alignment.\n* Prepare managerial reports and present results to senior leadership.\n\n\nRequirements and Qualifications\n\n\n* Bachelor’s degree in Business Administration, Marketing, Communications, Business Management, or related fields.\n* Prior experience in Customer Success, customer service, or account management.\n* Knowledge of customer success metrics and CRM tools.\n* Strong communication skills, empathy, and negotiation ability.\n* Leadership and team management capabilities.\n* Organizational skills and results orientation.\n\n\nDesired Qualifications\n\n\n* Postgraduate degree or MBA in Customer Management, Marketing, or related areas.\n* Familiarity with Customer Success and Customer Experience methodologies.\n* Proactivity and ability to handle complex, high-pressure situations.\n \n\n\nSalary Range\n\n\nTo be determined\n\n\nEmployment Type\n\n\nCLT\n\n\nBenefits\n\n\n* Transportation Allowance (optional)\n* Meal or Food Voucher\n* Partnership with SEST SENAT\n* Partnerships with pharmacies, universities, and restaurants.\n* Growth opportunities.\n\n \n\nAbout the Company\n\n\nON THE SEA, IN THE AIR, AND ON LAND. 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