Description: Apply quickly via email: Requirements and qualifications: * Experience in customer service within an educational or similar environment. * Proficiency in school management systems (SIS, CRM, ERP). * Skills in administrative processes (re-enrollment, enrollment suspension, billing). * Excellent verbal and written communication skills, with empathy and professional demeanor. * Organizational skills and attention to detail in inventory and financial control. Desirable: * Experience with CRM or customer relationship software—facilitates lead and customer tracking. * Knowledge of school financial processes—supports payment and billing management. * Ability to handle multiple tasks simultaneously—essential in dynamic environments. * Negotiation and conflict resolution skills—beneficial for interactions with students and parents. * Technical education in administration or education (optional)—enhances sector understanding. Responsibilities and duties: * Student retention—achieve a 5% increase in quarterly reactivation rate. * Satisfaction index—target 90% approval rate in satisfaction surveys. * Financial efficiency—reduce monthly cash closing time by 10%. Benefits: 13th-month salary, tuition assistance, dental plan, transportation allowance with 6% payroll deduction. Work schedule: 44-hour weekly work schedule, Monday to Friday from 12 p.m. to 9 p.m., and Saturdays with flexible hours (office hours only until 2 p.m.). Knowledge: Education: Completed high school. 2512080202191737310