




If you enjoy working in sales and customer service, and are seeking a new opportunity for learning and growth, this position may be right for you! We are looking for proactive, communicative individuals committed to excellence in customer service. As a Junior Foreign Exchange Teller, you will negotiate and sell foreign currencies and other products in this segment, such as international money transfers and connectivity solutions. You will also provide advisory customer service and support administrative and operational store routines. At DayCâmbio, we offer a collaborative and dynamic environment focused on results, continuous development, and hands-on learning in the foreign exchange sector. **Responsibilities and Duties** As a Junior Foreign Exchange Teller, you will be responsible for: * Serving customers in person and via digital channels, ensuring a consultative experience when selling foreign exchange products; * Assisting customers with sending and receiving international remittances; * Monitoring and returning calls to ensure continuity of service; * Managing and engaging with your customer portfolio, offering diversified and personalized product solutions; * Buying foreign currencies and checks accurately and securely; * Handling, verifying, and controlling physical and system-based cash values, ensuring accuracy; * Receiving, verifying, and archiving foreign exchange contracts and customer documents; * Requesting armored vehicle services whenever necessary, per management guidance; * Performing store opening and/or closing procedures, following established protocols. **Requirements and Qualifications** What we expect from you: * Completed high school education; * Prior experience in customer service, preferably with a focus on sales; * Prior experience in cash-handling operations; * Proficiency using computer systems and strong organizational skills in managing monetary values; * Basic to intermediate knowledge of Microsoft Office suite; * Strong communication skills, proactivity, and willingness to learn about the foreign exchange market; * Ability to work with attention to detail and responsibly follow procedures; * Willingness to obtain ABT–Abracam certification (the company provides support and covers up to two exam attempts); * Availability to work on-site and according to the store’s scheduled shifts. **Additional Information** Benefits That Value You: * Meal Voucher; * Life Insurance; * Medical and Dental Assistance: comprehensive coverage for quality medical and dental care—effective after the probationary period; * Total Pass – Health Incentive Program: access to an extensive network of physical activities, promoting an active and healthy lifestyle; * Education Support: assistance for academic and professional development, investing in your growth; * Day Off, per internal policy. What comes to mind when someone says there’s an excellent job opportunity? DayCâmbio is part of Grupo Daycoval, a group founded over 50 years ago specializing in corporate credit, personal credit (unsecured, payroll-deductible, and auto financing), foreign exchange products (international trade and tourism), and investment services. Within its structure, the Group operates numerous service locations across 21 Brazilian states plus the Federal District. DayCâmbio is the largest foreign exchange correspondent in Brazil, present in over 80 cities and offering the most comprehensive tourism foreign exchange solutions. **About Grupo Daycoval** Our DNA has consistently earned the company major recognitions and awards, including being named **Best Middle Market Bank in Brazil** for two consecutive years, based on assessments by Austin Rating and the newspaper O Estado de S.Paulo. This recognition goes far beyond just an “award.” For us, it reflects our entire company’s commitment to making our workplace better—day in and day out. And when we say “a better workplace,” we’re not referring only to benefits and salaries—we mean engagement, distinctive projects, and much more! * Musicantes: offers free music and singing lessons to employees; * Brincar de Viver (“Playing to Live”): provides theater workshops and storytelling sessions for those who wish to help others through this art form; * Quality of Life Program: offers free initiatives and events focused on health and well-being, including participation in road races, musicals, theatrical performances, and museum exhibitions. And this is only a small part of what we offer here! We also have an important mission toward society! Therefore, we promote solidarity campaigns and direct support—via donations or fiscal incentive laws—to numerous renowned institutions. All this enables us to unite performance-driven goals with employee engagement in sustainability. Lastly, we at Daycoval value all talents equally, regardless of ethnicity, religion, skin color, gender, age, disability status, nationality, sexual orientation, gender identity or expression, or any other factor that constitutes discrimination under local legislation. **Here, you can be yourself!**


