**Must have experience in the quality area within transportation companies.** **Working Hours:** Monday through Thursday: 8:00 AM to 6:00 PM; Friday until 5:00 PM. With a 1-hour daily break. **Multinational company offering significant growth opportunities.** **Benefits Package: Meal Voucher:** BRL 30.00 per workday — no payroll deduction, deposited on the first business day of each month via the Flash Benefits card.**Life Insurance:** Provided by Meltlife, fully subsidized by the company; automatic enrollment effective from the date of hire.**Medical and Hospital Assistance:** AMIL, for the employee (titular) at no cost. **Dental Plan:** AMIL DENTAL DOC, for the employee (titular) at no cost. **Transportation Voucher:** Available upon enrollment (with a 6% payroll deduction).**Birthday Day Off:** One paid day off on your birthday.**Totalpass:** Available upon enrollment, with applicable co-payment; provides access to over 15,000 gyms, 250 sports modalities, 5,000 psychology professionals, and various other wellness services. **Responsibilities:** Analysis of quality and performance indicators. Preparation of reports and corrective/preventive action plans. Support for training and process standardization. Ongoing communication with operational areas and leadership. Responsible for monitoring, auditing, and proposing continuous improvements to operational and administrative processes, ensuring company standards are effectively met. Demonstrates a positive attitude in the workplace, acts proactively, actively collaborates with company guidelines and goals, and is available for business travel whenever necessary to oversee operations at other locations or conduct on-site audits. Job Type: Full-time, Permanent CLT Compensation: BRL 4,570.00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Commercial partnerships and discounts * Life insurance * Food allowance * Meal voucher * Transportation voucher