Education Completed higher education, applicable to your field of activity. Experience or coursework in sales is desirable. Experience **Eliminatory:** * Farmer-profile experience, focused on managing and expanding the customer portfolio; * Management of an active portfolio, with emphasis on customer loyalty, retention, and relationship growth; * Identification of upsell and cross-sell opportunities, offering solutions aligned with each customer’s specific needs; * Acting as a strategic consultant to partners, ensuring optimal utilization of offered solutions; * Building and maintaining solid, trust-based relationships, ensuring customer satisfaction and success; * Continuous monitoring of customer performance, proposing improvements and corrective actions; * Sales funnel management, including registration and tracking of all interactions in the CRM. Knowledge Desirable expertise in B2B consultative selling techniques, active prospecting, pipeline management, and CRM usage, particularly within Education, Health, and Technology services. Activities to be performed Serve and advise internal, external, and target public customers regarding the FIERGS/CIERGS System portfolio. Prospect new and potential customers and business opportunities. Conduct on-site visits to companies for sales, post-sales support, prospecting, and customer retention related to products and services. Promote products and services during company visits or through other channels made available by the organization. Identify customer needs and participate in the development, presentation, follow-up, updating, and consolidation of service proposals for customers. Forward product/service requests and negotiate prices, deadlines, and schedules with technical staff and departments responsible for customer service. Address customer needs by leveraging the FIERGS/CIERGS System network—whether through its own infrastructure or third-party providers. Achieve established targets by monitoring the Action Plan and its implementation. Stay updated on market trends and competition within your region of operation. Advise customers on legislation and regulatory requirements applicable to their field of activity. Conduct data collection, organization, maintenance, updating, handling, and archiving of information, following predefined processes and routines. Participate, as a team member, in the development, execution, and control of projects and programs aimed at meeting customer demands. Collaborate systemically with various departments of the Industry System, providing input for proposal preparation and portfolio expansion. Coordinate and monitor demands arising from national-level contracts. Identify new market niches and opportunities for technical and institutional partnerships for the FIERGS/CIERGS System. Participate in the development, execution, and monitoring of planning and budgeting processes, as well as analysis of variables, scenarios, trends, and departmental results. Monitor delivery of FIERGS/CIERGS System products Work Location Caxias and Region Benefits **Benefits: For Your Health:** Group Medical Assistance – UNIMED; Dental Assistance – SESI/RS (payment only upon use); Group Life Insurance – No deductions or contributions! For Your Commute: Parking – Check availability at your unit; Transportation Voucher – Based on your needs; Charter Bus Service – Available only for FIERGS Headquarters in Porto Alegre; For business trips, vehicles may be provided or travel expenses reimbursed. For Your Meals: Ticket Flex (food/meals) – R$ 990.00 per month; On-site Restaurant – Check availability at your unit; For Your Pocket: Private Pension Plan – To support your financial health, we offer an exclusive pension plan for our employees via https://www.indusprevi.com.br/site/default.asp; Childcare Allowance – R$370.00 for children up to 60 months old; best of all: the amount is adjusted annually; CRESUL – Cooperative for mutual savings and credit; FUSERGS – A foundation supporting our employees – https://fusergs.org.br/; PDP – Financial subsidy for employees with at least six months’ tenure in the FIERGS System, supporting studies from elementary school through technical training, language courses, and up to doctoral studies! PAE – Support Program offering confidential professional assistance to employees and their legal dependents regarding emotional, social, legal, and financial matters. Objective Test Content PORTUGUESE Text comprehension and interpretation; contextual meaning of words and expressions. **MATHEMATICS Numerical Sets:** properties and operations. Functions, equations, and linear systems. Arithmetic mean. Financial Mathematics: simple and compound interest. Percentages. Ratio and proportion; simple and compound rule of three. Geometry: units of measurement, perimeter, area, volume, Pythagorean theorem. LOGICAL REASONING Mathematical logical reasoning. Quantitative logical reasoning. Numerical logical reasoning. Analytical logical reasoning. Critical logical reasoning.