Call Center Agent

Description

Job Summary: Customer service and delivery support in a collaborative environment focused on service excellence. Key Highlights: 1. Customer service via phone and digital channels 2. Support and clarification of customer inquiries 3. Communicative, proactive, and organized personality A food industry company, recognized for the quality of its products and responsiveness in customer service. Guided by the values of Love, Joy, and Fun, the company fosters a light-hearted, collaborative workplace focused on delivering the best experience to its customers, always with service excellence and team commitment. **Position: Call Center Operator** **Responsibilities:** · Customer service via phone and digital channels · Receiving and tracking delivery orders · Clarifying customer inquiries and providing support · Recording information in the system **Requirements:** · Prior experience in delivery or customer service (preferred) · Basic computer knowledge · Strong verbal and written communication skills · Communicative, proactive, and organized personality · Availability to work from 4:30 PM to 12:00 AM · Location: Must reside near Av. Augusto Montenegro **Benefits:** · Industry-standard salary · Transportation allowance · On-site meals Employment type: Full-time CLT Salary: R$1\.580,00 \- R$1\.680,00 per month Benefits: * Meal allowance * Transportation allowance