**Solve, maintain, evolve. You are the support point that ensures our technology functions perfectly on a daily basis.** You are already part of our story and now you can build a new chapter! **Your technical mission will be:** * **Internal Support:** Provide technical support to users, ensuring requests are addressed promptly; * **Hardware Maintenance:** Perform corrective and preventive maintenance on computers and laptops; * **Network Management:** Configure and maintain local network infrastructure (cabling, Wi\-Fi, switches); * **Purchasing and Budgeting:** Prepare technical budgets and manage the procurement process for IT equipment and components; * **Support Management:** Work guided by **SLA** metrics and goal achievement via departmental **OKRs**; * **Documentation:** Prepare incident reports, inventory records, and departmental activity reports; * **General Assistance:** Support other routine demands of the IT department. **What you already master—and what makes the difference:** * **Reside in Rio do Sul–SC** or nearby locations; * **Practical experience in machine maintenance** (laptop and desktop hardware); * **Networking knowledge:** Protocols, routing, and infrastructure design; * **Communication and Empathy:** Ability to provide internal user support; * **Organized Profile:** Capacity to handle budgets and technical reports; * **Bonus:** Knowledge of **electronics** will be considered a significant advantage. **Your benefits stay with you!** * Up to five additional salaries per year through achievement of organizational goals (PPR); * Meal/food allowance of R$ 31.00 per workday (approximately R$ 650.00/month) via Swile card; * Chartered transportation to Ibirama–SC; * Progressive Unimed health plan, starting at 50% coverage and increasing by 10% annually; * Dental plan; * GoGood—The most comprehensive workplace wellness benefits solution in the market; * Flexible working hours and time banking; * Birthday day off; * Goal-oriented work, clear professional growth opportunities, human-centered management, continuous training, and recognition! **How the internal mobility process works:** Step 1: Pre\-requisite qualification; Step 2: Validation with Current Leadership; Step 3: Candidate chat; Step 4: Interview with Future Leadership; Step 5: Technical assessment; Step 6: Offer letter. ***Important:*** *Each stage of the selection process is eliminatory.* **Interested in this opportunity and meet the pre\-requisites? Apply now :)** **Moving forward means continuing to grow—without leaving the place where you’ve already built trust!**