Administrative Assistant

Description

Job Summary: We are seeking an organized and communicative Administrative Assistant to provide customer service and support in CNH regularization processes, with a problem-solving profile and attention to administrative details. Key Highlights: 1. Focus on customer service and support for CNH regularization. 2. Opportunity for professional growth. 3. Proactive and committed profile. We are looking for an **Administrative Assistant** to work with a focus on customer service and support in **CNH regularization** processes. We seek an organized, communicative, and problem-solving professional who is comfortable interacting with people and attentive to administrative details. Main Responsibilities: * Provide customer service (telephone, WhatsApp, and in-person); * Offer guidance on CNH regularization (suspension, revocation, point accumulation, and other pending matters); * Verify and organize documentation; * Monitor processes and update customers on deadlines and stages; * Enter customer service information into the internal system; * Support departmental administrative routines; * Maintain control over spreadsheets and reports. Requirements: * Completed high school education (college degree is a plus); * Experience in customer service or administrative routines; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Basic knowledge of Microsoft Office Suite; * Proactive and committed profile. Desired Competencies: * Empathy and active listening; * Agility in problem resolution; * Responsibility regarding deadlines; * Professional demeanor. Advantages: * Experience with traffic agents or traffic-related services; * Experience in consultative customer service. What We Offer: * Market-competitive salary; * Transportation allowance; * Meal voucher; * Performance bonus; * Opportunity for professional growth. Employment Type: Full-time, Permanent CLT Compensation: R$1\.800,00 \- R$1\.900,00 per month Benefits: * Meal voucher * Transportation allowance Education: * High school diploma (Preferred) Experience: * Consignado (Preferred) Work Location: On-site