Administrative Assistant

Description

Job Summary: We are seeking a highly organized professional with strong customer service skills to support our administrative routines and ensure the best possible experience for students at our Immersive Language Center. Key Highlights: 1. In-person and online support for students and their guardians 2. Assistance with enrollment management and administrative routines 3. Opportunity for internal growth and career development **About Go Geo** Go Geo is an Immersive Language Center located in Macaé/RJ, at Praia Campista, featuring an innovative methodology focused on performance and real-world communication development for the professional market. We are a growing company with strategic vision and a commitment to excellence in customer service and internal organization. We are looking for someone who wants to be part of this journey. **Main Responsibilities** * In-person and online support for students and their guardians * Organization of contracts, documents, and files * Monitoring of student journey (student entry and exit) * Support with enrollment and payment control * Data entry and system updates * Assistance with scheduling and administrative routines * Monitoring of class schedules * Maintaining a positive and welcoming environment * Ensuring the best possible customer service experience for students * Support for pedagogical and commercial teams * Assistance in organizing internal events and initiatives * Progressive mindset (growth-oriented) **Ideal Candidate Profile** * Completed high school (college enrollment in Administration or related fields preferred) * Additional administrative training courses preferred * Strong organizational skills and attention to detail * Excellent verbal and written communication skills * Sense of responsibility and professional demeanor * Proficiency with computer systems and Microsoft Office suite * Proactive approach to handling daily tasks We are not just looking for someone to execute tasks. We seek someone who understands that organization is fundamental to the company’s growth. **Preferred Qualifications** * Prior experience in administrative routines * Experience in customer-facing roles * Additional qualifications in Administration * Experience in chargebacks/reversals * Experience in Customer Experience * Experience in educational environments **What We Offer** * Market-competitive salary * Transportation allowance * Health insurance * Ongoing training * Professional and well-organized work environment * Opportunity for internal growth * Participation in an educational project expanding nationwide * Career development plan Employment Type: Full-time CLT Salary: R$1.800,00 – R$2.000,00 per month Benefits: * Health insurance * Dental insurance * Transportation allowance Selection Questions: * Why did you apply for this position? * Why should Go Geo hire you to join our team? Work Location: On-site