Job Summary: Sales and customer service professional focused on gaming technology, responsible for receiving customers, preparing quotes, and managing inventory, with the goal of optimizing processes. Key Highlights: 1. In-person and remote customer service 2. Preparation of customized quotes, including custom gaming PCs 3. Passion for gamers and technology, keeping up with market trends * Provide in-person or remote customer service via all available communication channels; * Address the store’s commercial demands and other internal processes; * Receive customers and recommend the best solutions for each case; * Prepare customized quotes for each request; * Prepare quotes for custom and high-end gaming PCs; * Set product/service pricing; * Inventory control; * Follow up with Arena Gamer customers; * Stay updated on store products and emerging technologies; * Collaborate with other departments and constantly seek ways to optimize processes; * Owner mindset; * Commitment to excellence in customer service; * Compliance with company conduct guidelines and dress code; * Expertise in our products and awareness of market pricing; Knowledge of social media, WhatsApp, email, and general computer literacy; strong writing skills, clear diction, effective communication, interactive attitude, Microsoft Office proficiency, organizational skills, eagerness to learn, **passion for gamers and technology, consistently following trends in this field.** High school diploma required. Preferred Qualification: Driver’s license category A and/or B * Microsoft Excel (Preferred) * Sales experience (Mandatory) * Customer service experience (Preferred) * Sales of IT and computer products? (Preferred) License/Certification: * Brazilian National Driver’s License Category B (Preferred) Employment Type: Full-time CLT Compensation: R$2,000.00 – R$6,000.00 per month Benefits: * Dental insurance * Fuel allowance * Company-provided mobile phone * Life insurance Selection Questions: * For us, it is very important that you enjoy technology and stay updated on market news: What is the latest commercially available generation of Intel and AMD processors? * Do you enjoy playing online games? If yes, which ones? * Do you know the components that make up a computer? If yes, please list them below. Experience: * Sales (Preferred) License/Certification: * Brazilian National Driver’s License Category B (Preferred)