RECEPTIONIST - Downtown

Description

Job Summary: Responsible for greeting patients, scheduling appointments, organizing documents, and ensuring efficient and humanized service, contributing to patient satisfaction. Key Highlights: 1. Friendly and humanized service to patients and companions 2. Professional schedule and patient flow organization 3. Maintenance of a welcoming and clean reception area Specialized clinic seeks a Receptionist in Macaé (Downtown). **Responsibilities:** Greet patients and companions, providing friendly and humanized service. Register and update patient data, ensuring accurate information in the system. Schedule, reschedule, and confirm appointments and exams, organizing professionals' schedules. Answer phone calls, messages, and e\-mails, clarifying doubts and guiding patients on clinic procedures. Organize physical or digital medical records and documents, maintaining control and confidentiality of information. Assist in managing health insurance authorizations, where applicable. Support billing and collections processes, issuing invoices or receipts when necessary. Monitor patient flow to ensure organization and punctuality. Maintain a clean, organized, and welcoming reception area, projecting a positive image of the clinic. Contribute to patient satisfaction by delivering prompt, empathetic, and efficient service. Previous experience as a Hotel Receptionist, Reception Assistant, Secretary, or Customer Service Representative may indicate suitability for some of the duties in this position. High school diploma required. Prior experience required. **Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:*** Employment Type: Full-time \- On-site. * Work Period: Full-time * Working Hours: To be determined.