




Job Summary: The AI Product Specialist will lead the full artificial intelligence product lifecycle, connecting business strategy, customer experience, and technology architecture to drive efficiency and innovation. Key Highlights: 1. Lead the AI product lifecycle 2. Translate business challenges into intelligent solutions 3. Build an AI-First culture across the company Transform the lives of thousands of people with CNP Seguradora! We are seeking an **AI Product Specialist** to lead the end-to-end conception, development, and evolution of AI-based products, ensuring alignment between business strategy, customer experience, and technology architecture. This professional will be responsible for **translating business challenges into intelligent solutions**, applying product frameworks, AI governance, and experimentation practices. Their work will directly contribute to **operational efficiency, business innovation, and building an AI-First culture within the company.** **Responsibilities and Duties*** **Lead the AI product lifecycle**, from conception through to operations, ensuring alignment among business challenges, customer needs, and technological capabilities. * **Translate strategic problems into AI use cases**, prioritizing hypotheses with the highest impact and feasibility. * **Conduct discovery and design of MVPs and pilots**, collaborating with Data, Technology, Operations, CX, Legal, and Risk teams. * **Define and monitor value and performance metrics** (ROI, NPS, CES, FCR, operational efficiency, cycle time, among others). * **Prepare executive and managerial reports**, translating technical results into strategic insights and decision-making recommendations tailored to the target audience. * **Prioritize and manage the product backlog**, focusing on iterative delivery, learning generation, and measurable impact. * **Support the strategic vision for AI projects**, developing roadmaps, governance frameworks, and scaling plans. * **Engage stakeholders at all levels (C-level, technology, business, and partners)**, fostering alignment and clarity in decision-making. * **Promote a culture of experimentation and continuous learning**, enhancing the analytical and digital maturity of teams. **Requirements and Qualifications** **Mandatory Requirements** * Completed postgraduate degree in **Business Administration, Engineering, Data Science, Strategic Design**, or related fields. * Solid experience in **strategic management, digital product management, innovation, or CX**. * Proven track record in **AI, machine learning, or low/no-code automation projects** (e.g., N8N, Power Automate, Dialogflow, LangChain). * Proficiency in **agile methodologies** (Scrum, Kanban, OKRs) and experimentation frameworks (Design Thinking, Lean Discovery). * Ability to **translate technical concepts into business language**, influencing stakeholders across different levels. * Intermediate English (for interaction with global partners and analysis of international regulations). * Availability to work in a hybrid model (3 days per week onsite) at the Berrini office. **Desirable Requirements** (not mandatory): * Knowledge of **AI governance frameworks**, **MLOps**, and **AI impact and risk assessment**. * Experience in **complex operations and regulated environments** (insurance, banking, fintech, or healthcare). * Familiarity with **process modeling and prototyping tools** (Miro, Figma, Notion, etc.). * Certifications in **Product Management, Data & AI, or Digital Innovation** (e.g., Product Discovery, AI Product Management). * Knowledge of **AI explainability, ethics, and reliability** **Additional Information** **What you’ll find here:** Work Model: Hybrid Health Insurance, fully covered for you and dependents Dental Insurance; Meal Voucher and Food Voucher; Vidalink; Travel Insurance; Life Insurance; Home Office Allowance; Wellhub; Childcare/Babysitter Allowance; Extended Maternity and Paternity Leave; Private Pension Plan; Profit Sharing; And more... **Yesterday, inspiration. Today and tomorrow, transformation.** Shall we write the next chapter together? Apply now! **We ensure a more open world—one that embraces diversity in all its forms and pluralities.** **We invite women, members of the LGBTQIAPN+ communities, Black individuals (Black or Brown), persons with disabilities, and individuals from other marginalized groups to be part of this story.**


