Keevo is a software house with over 30 years of experience, formerly known as Mastermaq. With a new market positioning, we remain committed to innovation and experience, developing solutions that help accounting firms and companies overcome challenges and achieve new levels of efficiency. Our purpose is to Evolve, Value, and Optimize—creating innovative processes that transform our customers’ daily routines and drive the future of the industry. **What will your day-to-day look like?** * Provide tutoring to guide customers in using the system for payroll department routines; * Support customers by clarifying questions about the payroll system, aiming for satisfaction in customer relationships—especially for those already using our products; * Stay up-to-date on system updates through online training, ensuring readiness to meet departmental demands; * Maintain a process-oriented mindset to propose improvements. * Provide customer support via TICKET/DISK **Work schedule:** Monday to Friday, 7:30 AM to 5:00 PM **Work location:** Lourdes **Work model:** Hybrid (remote work on Fridays) **To join our team, you should ideally:** * Have hands-on experience with payroll department routines; * Possess knowledge of payroll-related activities such as hiring, termination, vacation management, INSS, FGTS, DIRF, and eSocial; * Have prior experience in customer support. **Does this opportunity resonate with you? Send us your resume!** Minimum Education: Bachelor’s degree * Happy Hour * Discounts at universities, language schools, beauty centers, and pharmacies * On-site meals (breakfast, lunch, and afternoon snack) * Transportation allowance * Culture allowance * Day Off * Relaxation area (pool table, foosball, games, reading space, coffee corner) * Dental plan * Mobility assistance * Health insurance * Conexa Channel (psychologist and nutritionist consultations) * Profit-sharing program (PLR) * Childcare assistance