Collections Analyst

Description

Job Summary: Responsible for monitoring the customer portfolio, performing collections, negotiating with delinquent customers, recovering credit, managing financial routines, and preparing reports. Key Highlights: 1. Previous experience in collections, accounts receivable, or credit recovery 2. Proficiency in financial systems/ERP and Office suite 3. Ability to analyze invoices, deadlines, interest rates, and agreements **IN-PERSON** -------------- **CLT** ------- **OLINDA, PE** -------------- **R$ 2\.118** ------------- **JOB DESCRIPTION** **Requirements:** * Completed high school (higher education in Administration, Accounting, Financial Management, or related fields is desirable); * Prior experience in collections, accounts receivable, or credit recovery; * Knowledge of financial routines, delinquency control, and negotiation; * Proficiency in financial systems/ERP and Office suite, with focus on Excel; * Ability to analyze invoices, deadlines, interest rates, and agreements; * Basic understanding of legislation applicable to collections and customer relationship management. **Behavioral Profile:** * Strong verbal and written communication skills; * Negotiation-oriented profile, with ethical and professional conduct; * Organized and detail-oriented; * Ability to work under pressure and meet targets; * Proactive and responsible; * Results-focused and problem-solving oriented; * Teamwork and interpersonal relationship skills; * Emotional resilience to handle delinquency-related situations. **Responsibilities:** * Monitor the customer portfolio, track outstanding invoices, perform collections and negotiations with delinquent customers, aiming to recover credit and reduce delinquency. * Manage payment controls, issue bills and agreements, record and update information in the system, prepare collection reports, liaise with internal departments when necessary, and ensure compliance with the company’s financial policies. **Benefits:** ✅ Career development plan ✅ Health insurance (50%) and dental plan ✅ Transportation allowance or fuel allowance (employee’s choice, not deducted from payroll) ✅ Meal/food allowance ✅ Partnerships with educational and leisure institutions ✅ Continuous learning