APPRENTICE - ADMINISTRATIVE

Description

Job Summary: Support the Operations Coordinator in the administrative routines of the Field Service area, organizing information, monitoring KPIs, and providing support to the technical team. Key Highlights: 1. Direct support to the Operations Coordinator's daily routines 2. Development in administrative/operational areas 3. An environment that values proactivity and willingness to learn ### **Purpose of the Role** Support the Operations Coordinator in the administrative routines of the Field Service area, contributing to information organization, KPI monitoring, and operational support for the technical team. ### **Main Responsibilities** * Assist in controlling and organizing service orders; * Support updating spreadsheets and operational KPIs (SLAs, productivity, backlog); * Monitor schedules and provide administrative support to the technical team; * Assist in organizing operation-related documents and reports; * Support managing materials and administrative requests within the area; * Provide direct support to the Operations Coordinator in daily routines; * Handle internal communications (with technicians and support departments). ### **Requirements** * Currently enrolled in or completed high school; * Interest in working in the administrative/operational area; * Basic knowledge of Excel; * Organizational skills, responsibility, and good communication; * Ability to handle deadlines and multiple simultaneous tasks. ### **Competencies We Seek** * Proactivity * Attention to detail * Commitment * Willingness to learn * Organized profile ### **Preferred Qualifications** * Interest in building a career in the administrative or operations field. ### **Employment Type:** Apprenticeship ### **Benefits:** BRADESCO DENTAL PLAN, TOTALPASS ### **Department:** Operations