Job Summary: This professional will assist with customer support, management of music releases, and guidance on internal platforms and tools. Key Highlights: 1. Customer support across multiple communication channels 2. Assistance in the music release process 3. Guidance to customers on platform usage **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 6 p.m. **Level:** Operational **Employment Type:** Full-time – CLT Respond to inquiries and requests via platform, e\-mail, WhatsApp, and other communication channels; Assist in the submission, adjustments, and monitoring of music releases; Assist in identifying and sending notifications for content regularization; Guide customers on the use of internal platforms and tools. **Requirements:** Previous experience in customer service (telemarketing); Goal-oriented mindset, business acumen, creativity, problem-solving skills, integrity, teamwork, and customer focus; Proficiency in Microsoft Office (Excel and Word), basic computer skills, and strong writing ability. **Benefits:** Transportation allowance, Culture voucher, Meal voucher, Food voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
