Technical Support Assistant

Description

Job Summary: Provide technical support to users, ensuring the proper operation of equipment, systems, and technology services, while also assisting with administrative control of the area. Key Highlights: 1. Printer fleet management and basic support 2. Preventive and corrective maintenance of computers and IT equipment 3. User support and technical issue resolution Provide technical support to users, ensuring the proper functioning of equipment, systems, and company technology services, as well as supporting administrative control related to the area. **Key Responsibilities:** * Manage the printer fleet, including tracking, usage monitoring, and basic support; * Perform preventive and corrective maintenance on computers and IT equipment; * Provide user support, resolving daily technical questions and issues; * Identify and resolve technical issues (hardware, software, and basic networking); * Initiate and track purchase requests for equipment and services; * Manage accounts payable related to IT service providers; * Support vendor and technology contract management. **Requirements** * Currently enrolled in a technical or undergraduate program in IT or related fields; * Knowledge of computer maintenance, networking, and user support; * Valid driver's license; * Willingness to travel between locations (if required). **Why Join Us?** * Meal Allowance * Fuel Allowance * Health Insurance \- Unimed (50% monthly premium \- No co-payment) * Total Pass * MediQuo (Telemedicine) * Group Life Insurance * Education Assistance * Birthday Gift * Christmas Basket * PPR \- Profit Sharing