We are seeking an **Administrative Assistant** to provide public service and support administrative routines, including scheduling management, internal controls, and patient communication. **Responsibilities and Duties** * Provide in-person and telephone customer service and guidance; * Schedule and confirm patient attendance for therapies, social services, and specialized medical appointments; * Organize and monitor the schedule of upcoming appointments; * Verify signatures and referrals, and organize forms for medical records; * Collect patient signatures on service forms and obtain signatures on outpatient service forms completed by the technical team and other related documents; * Store medical records in the archive section; * Organize documents within patients’ medical records; * Separate medical records of patients scheduled for same-day appointments; * Update patient registration data; * Enroll patients in waiting lists; * Request supplies according to departmental needs; * Forward service forms to Administration; * Provide attendance reports to Management. **Requirements and Qualifications** * High school diploma required and basic Microsoft Office proficiency; * Administrative experience is desirable. **Additional Information** What benefits do we offer our employees? * Medical Assistance * Dental Assistance * Transportation Allowance * Life Insurance * Meal Voucher* * In-Kind Food Basket * Childcare Assistance** * Medical Outpatient Clinic * Wellhub (Gympass) * Birthday Day Off * Christmas Basket or Christmas Voucher * Quality-of-Life Initiatives * “We Are + Health” Program * Conexa Saúde (Telemedicine) * Longevity Bonus * Educational Partnerships * SESC Partnership * Pharmacy Discount – Univers*** * For employees with a daily work shift exceeding 6 hours. ** For women with children, per the collective bargaining agreement. *** Activated in the month following completion of the 90-day probationary period. AACD is a non-profit organization focused on delivering excellence in orthopedic and rehabilitation medical-therapeutic care. The Institution serves people of all ages, accepting patients through Brazil’s Unified Health System (SUS), private health plans, and private pay. Today, AACD ranks among the country’s top hospitals in Orthopedics and is recognized nationally for its high-quality treatment of individuals with physical disabilities. It is also considered one of Brazil’s most admired hospital complexes, according to surveys conducted among medical professionals. To uphold its commitment to quality and excellence—evident in every interaction at AACD—the organization has established multiple resource-raising channels, including the Telethon, aimed at ensuring institutional autonomy and long-term sustainability. Beyond physical rehabilitation, AACD develops numerous additional initiatives, such as promoting participation in Paralympic sports and striving to ensure full social integration for patients—driving continuous improvement through daily perseverance and guidance from a specialized multidisciplinary team. To implement these initiatives and sustain excellence across our services, we rely on the support of partners and individuals who believe in our mission. MISSION Life is movement BELIEF We believe in a society that embraces diversity because it recognizes each individual’s capacity to grow and contribute toward a more humane world. PURPOSE To work across essential areas enabling people with disabilities to achieve their fullest potential—surpassing limitations and contributing to a society that better embraces diversity. PRINCIPLES Ethics, Excellence, Perseverance, Autonomy, Dedication, and Joy.