Administrative Assistant / Receptionist

Description

Job Summary: A professional to greet and assist guests, provide information, answer phone calls, enter data into the reservation system, and handle requests during the shift. Key Highlights: 1. Guest reception and service, including check-in and check-out. 2. Reservation management and incident resolution. 3. Communication with guests in person and digitally. **Main Responsibilities:** * Greet and assist guests, and perform check-in and check-out; * Provide information about the hotel, accommodations, and available services; * Answer telephone calls and address guest inquiries in person or via digital channels; * Enter data and verify records in the reservation system; * Resolve any requests and incidents during the shift; **Requirements:** * Proficiency in computer applications and hotel management systems (preferred); * Completed high school education. **Benefits:** * Education benefit; * Birthday day off; * Health insurance (Amil); * Dental insurance (Privian); * Chartered transportation; * On-site meals; * Meal allowance; * Food allowance; * Life insurance; * Private pension plan; * Childcare assistance (women only); * Special rates at vacation colony; * Wellhub (gym for employees); * MAC Corporate Education Academy (certificates issued by Mackenzie). **Work Schedule:** * Availability to work from Tuesday to Sunday, during night shifts, but with flexible hours during low season. Employment Type: Permanent CLT Salary: R$2.300,00 - R$2.500,00 per month Benefits: * Medical assistance * Dental assistance * Childcare assistance * Education assistance * Private pension plan * Life insurance * Meal allowance * Food allowance * Transportation allowance * Company vehicle Selection Question(s): * Are you proficient in Microsoft Office? Briefly describe how you use this tool. * What is your expected salary? Work Location: On-site