Store Leader

Description

Job Summary: Store Leader at Santander to manage a business unit, drive results, supervise customers, and foster new business with a focus on team and people management. Key Highlights: 1. Team management and influence to achieve results 2. Driving team performance and career development 3. Excellence in customer service and experience Store Leader Country: Brazil If you are eager to grow and continuously learn, and passionate about working with people, this could be your place! Santander is a growing ecosystem committed to helping people and businesses thrive. Here, you can create the new, question and challenge the market. It means embracing both the urgency of now and the vision for the future—always delivering the best possible customer experience. It means being part of a global company that values diversity in all its dimensions and fosters a horizontal organizational culture. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Store Leader, where you will be positioned as a Leader, managing teams and exercising influence to achieve results. Your role will include: Managing the business unit (Branch or PAB), ensuring actions are aligned to capitalize on commercial opportunities, service delivery, and infrastructure; Driving team performance and career development (through training and capacity building); Supervising and serving branch customers, guaranteeing excellence in their experience; Managing NPS and daily sales targets, implementing improvement actions when necessary; Ensuring quality compliance with bank standards and regulatory requirements; Visiting the Microregion, fostering new business, and acquiring new customers; Engaging team members through targeted initiatives. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: CPA 10 certification – ANBIMA (CPA 20 or CEA certifications are even better!); Completed undergraduate degree (postgraduate qualification is a plus!); Experience as an Individual or Corporate Relationship Manager; Mobility for field visits; People management experience. If this resonates with you, join Santander! \# BENEFITS Variable Compensation (PLR \+ RV); Medical and Dental Assistance; Meal and Food Allowance; Supplementary Pension; Life Insurance; Childcare / Nanny Assistance; Gympass or Totalpass; Transportation Voucher; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#PeopleManagement \#Commercial \#CPA \#CEA \#Leadership \#Strategy \#Manager \#CorporateSpecialist \#VanGoghSpecialist \#SelectSpecialist \#Customers So? Ready to be ignited? In our branches (agencies), we count on the market’s top managers—who stand alongside customers to meet their needs and deliver the most suitable solutions. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheSpark