Junior Manager

Description

Job Summary: The professional will provide store management support, ensuring operational efficiency, organization, team leadership and integration, as well as maintaining customer service standards and internal processes. Key Highlights: 1. Store management support with focus on operational efficiency 2. Team leadership and integration 3. Ensuring customer service standards and internal processes **Job Challenges:** Provide store management support, ensuring operational efficiency, organization, team leadership, and onboarding of new employees, while also guaranteeing customer service standards and adherence to internal processes, acting as the liaison between leadership and operations. **Job Responsibilities:** * Prepares staff schedules together with the store leader; ensures full headcount (HC) and adjusts as needed; * Trains staff on processes, customer service, and safety; reinforces checklist execution; * Conducts recruitment and selection; leads onboarding according to agenda; monitors documentation; * Supervises store opening or closing; verifies checklists and ensures process safety (store closes tidy and clean, ready to open fully operational); * Ensures checklist execution; monitors product restocking and display; * Authorizes internal product withdrawals; validates withdrawal spreadsheets; resolves discrepancies; * Checks cleanliness, maintenance, exit bags, and trash; initiates required services per checklist; * Assumes full/senior manager duties when necessary; participates in meetings and alignment sessions; * Monitors daily targets, productivity, and process compliance; reports to full/senior manager; * Participates in meetings; guides leaders and operators; ensures alignment with company standards. **Requirements:** * Completed Bachelor’s degree in Business Administration or related fields; * Willingness to travel and relocate; * Minimum 1 year of experience as Retail Team Leader or Assistant Store Manager in retail stores similar to Estrela do Lar; * Must reside in Cruzeiro or nearby areas; * Flexible working hours availability. Employment Type: Permanent CLT Salary: R$3.300,00 - R$4.000,00 per month Benefits: * Dental insurance * Commercial partnerships and discounts * Meal allowance * Transportation allowance Work Location: On-site