**Description and Responsibilities:** **Schedule:** 10 a.m. \- 12 p.m. and 1 p.m. \- 5 p.m. **Level:** Internship **Employment Type:** Internship **Job Mission** The commercial intern’s mission is to support the cooperative’s commercial area activities, contributing to the development and implementation of sales strategies and cooperative member relationship management. Additionally, the intern will play an active role in the cooperative’s Digital Customer Service (P.A. Digital), assisting with digital presence strategies and interactions with cooperative members via digital platforms. The intern will assist in developing commercial proposals, provide administrative support to commercial teams, and monitor the implementation of digital solutions—all while focusing on enhancing the cooperative member experience and growing the cooperative’s commercial operations, under the direct supervision of experienced professionals. **Key Responsibilities** * Support branch activities by providing in-person and/or telephone customer service; * Maintain daily commercial operations, supporting managers and assistants; * Assist in formalizing commercial proposals and tracking the sales process; * Support the team in the P.A. Digital initiative, aiding in digital support and interaction with cooperative members; * Assist in organizing documents and managing administrative tasks for the commercial area. **Desired Profile** * Proactive attitude and eagerness to learn, with the ability to independently assume responsibilities. * Focus on developing innovative solutions and achieving established goals. * Interest in contributing creative ideas and strategies to improve the cooperative member experience. * Commitment to ethics, the cooperative’s mission, and its core values. * Ability to work effectively in a dynamic and continuously evolving environment. * Agility in learning and adapting to new systems and technologies. **Preferred Qualifications:** * Experience with financial products and services; * CPA\-10 certification; * Familiarity with digital platforms and online customer service tools. **Requirements:** **Job Requirements** * Currently enrolled in an undergraduate program in Business Administration, Commercial Management, Economics, Production Engineering, or related fields. * Expected graduation date between December 2027 and December 2029\. **Technical Skills** * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential; knowledge of Power BI is considered a plus. * Sales and negotiation skills; * Excellence in cooperative member service, with emphasis on satisfaction and retention; * Strong oral and written communication skills, with the ability to convey information clearly and concisely; * Analytical capability to interpret data (KPIs) and prepare performance reports; * Proficiency in digital technologies and tools supporting commercial operations and cooperative member service; * Collaborative spirit and teamwork orientation; * Basic understanding of the financial market and its main products; * Strong interpersonal skills and ability to work integrally across different areas of the cooperative. **Benefits:** Internal benefits, Life Insurance, Transportation Allowance